If you are not completely satisfied you may return your product for a refund of the price. Exchanges are also possible. You can do this within 7 days from the day you receive the product.
Follow these instructions:
1. Make a request to return or exchange an item: please email us at office@acupress-m.com.
2. Please specify your personal data and the way you wish to receive your money back.
3. We will check the details and will inform you how to proceed.
4. Once we have received the returned product, we will inspect it to make sure it's in a resellable condition and we will refund your money.
Please note that we do not accept returns on items that have been used, altered, or damaged in any way. The goods must be in their original packaging, and with no signs of use.
Please mind that you are expected to pay shipping charges both ways.
Acupress-m.com is not responsible for delays in shipping, as well as loss, theft, mishandling or damage of return items. We will not assume responsibility for reimbursement or compensation in such events. Acupress-m.com reserves the right at its sole discretion to refuse return of any item that does not meet the above return requirements.
Claims:
What does Acupress-M guarantee cover? Please read below:
Guarantee - 3 years from the date of purchase.
It covers detachment of plastic blossom elements from the fabric. We don’t take responsibility for damages caused by misuse of the product.
Follow these instructions:
1. Send us an e-mail at office@acupress-m.com and describe the problem with the product.
2. Specify your order purchase date and the number of the document that you received with the product.
3. We will check the details and will inform you how to proceed.